Our Services
Servant Leadership Programs That Reduce Turnover and Raise Performance
Every program BTH Consulting offers is built on the Lead by Serving™ framework
a practical leadership operating system designed to install real behavior change, not
temporary motivation. Each engagement is tied to measurable business outcomes: retention,
engagement, execution, and accountability. Below is a breakdown of how we work.
Executive Coaching
Scale People. Scale Results. Build Leaders Who Do Not Create Bottlenecks.
Most executives do not need more ideas.
They need a system.
Our Executive Coaching installs a practical leadership operating system grounded in the Lead by Serving™ 5-Level Model. This system translates strategy into repeatable leadership behaviors that improve retention, engagement, accountability, and delivery without adding complexity or unnecessary meetings.
This is not motivational coaching.
This is execution-level leadership development tied to measurable business outcomes.
Who This Is For
CEOs, COOs, CHROs, GMs, VPs, and senior directors who:
Lead multiple teams or departments
Carry enterprise-level responsibility
Are over-relied upon for decisions
Need stronger bench strength
Want measurable improvement in performance and culture
Measurable Business Impact
Coaching is tied to defined metrics, not feelings.
We track:
Retention trends
Engagement and eNPS movement
On-time delivery
Leadership bench strength
Execution consistency
Quarterly reviews ensure progress is visible, defensible, and aligned to business priorities.
This structure is designed for sustained performance, not short-term inspiration.
Bi-Weekly 1:1 Executive Sessions (45 to 60 minutes)
Focused on strategic clarity, leadership behaviors, team health, and real-time decision support.
Monthly Sponsor Review (15 to 30 minutes)
Alignment on business outcomes, risk mitigation, and measurable progress.
Quarterly Business Review
Data dashboards, performance trends, and next-quarter execution plan.
Office Hours and Asynchronous Coaching
Targeted feedback on strategy documents, org charts, communication plans, and leadership artifacts within 24 to 48 hours.
Leadership Cohorts
Turn Managers Into Talent Magnets and Performance Multipliers
Most organizations do not have a strategy problem.
They have a manager consistency problem.
Leadership Cohorts install the Lead by Serving℠ system at the manager level, so it becomes daily behavior, not a one-time event. This program builds frontline and mid-level leaders who attract talent, stabilize teams, and drive measurable performance across sites and shifts.
Who This Is For
Frontline managers
Supervisors
Mid-level managers
Multi-site organizations
Shift-based operations
Organizations scaling rapidly or experiencing turnover pressure
If your managers shape culture and performance every day, this program strengthens the leadership layer that matters most.
What This Program Builds
1. Managers Who Attract and Retain Talent
Managers learn to lead with clarity, accountability, and service.
Teams become more stable because leadership becomes more predictable and consistent.
2. Performance Multipliers
Managers shift from managing tasks to multiplying ownership, engagement, and execution across their teams.
3. Installed Habits, Not Temporary Motivation
The Lead by Serving℠ framework is embedded into:
Daily conversations
Team meetings
One-on-ones
Performance discussions
Accountability routines
Behavior change is reinforced through repetition and application, not inspiration alone.
Cadence
Monthly Live Session (120 minutes)
Focused on real-world leadership scenarios, application, and skill installation.
On-the-Job Fieldwork
Structured assignments applied directly to current team challenges between sessions.
The Outcome
By program completion, organizations experience:
Stronger leadership bench at the manager level
Consistent leadership behaviors across locations and shifts
Reduced turnover volatility
Increased accountability and execution discipline
Managers who elevate performance rather than create dependency
This is how leadership scales across an enterprise.
New Leader Accelerator
Install Confidence, Clarity, and Core Leadership Habits in 6 Weeks
Most first-time managers are promoted for performance, not prepared for leadership.
The New Leader Accelerator ensures newly promoted leaders build the right habits early. By Week 6, they operate with clarity, confidence, and structure instead of reacting, over-functioning, or avoiding hard conversations.
This is not orientation.
This is a leadership installation.
Program Goal
Ramp first-time managers quickly and correctly so they:
Understand the expectations of leadership
Run structured, productive one-on-ones
Deliver feedback with confidence
Delegate without losing control
Lead meetings that drive execution
Build credibility with their teams and stakeholders
By the end of six weeks, leadership fundamentals are operational, not theoretical.
Week 1: Role and Standards
New managers gain clarity on what leadership requires.
Day-one one-on-one structure
30-60-90 day performance plan
Clear expectations and standards
Personal leadership commitments
Outcome: Role clarity replaces uncertainty.
Week 2: One-on-Ones and Priorities
Managers learn to lead through structured conversations.
Effective one-on-one agenda framework
Follow-up discipline and accountability tracking
Time blocking and priority management
Outcome: Conversations become strategic instead of reactive.
Week 3: Feedback Foundations
Managers build the habit of direct, balanced communication.
SBI feedback framework
Feed-forward coaching approach
Recognition cadence and positive reinforcement
Outcome: Performance conversations become normal, not avoided.
Week 4: Delegation and Ownership
Managers learn to scale through others.
Outcomes versus task delegation
Decision rights clarity
Check-back structure and accountability rhythm
Outcome: Ownership increases while micromanagement decreases.
Week 5: Team Operating Rhythms
Managers install team structure.
Daily or shift huddle format
Weekly priorities alignment
Retrospective rhythm
Meeting architecture that drives execution
Outcome: Teams gain rhythm, clarity, and execution discipline.
Week 6: Integration and Readout
Learning is consolidated and validated.
Stakeholder feedback review
Next 90-day leadership plan
Sponsor alignment session
Performance checkpoints
Outcome: A confident leader with installed habits and a clear next-quarter roadmap.
Team and All-Staff Retreats
Align the Room. Reset the Culture. Recommit to Execution.
Most retreats create energy.
Few create change.
Our Team and All-Staff Retreats are designed to drive alignment, clarity, and measurable momentum. Whether for a department, leadership team, or entire organization, each retreat is built to move people from inspiration to implementation.
This is not entertainment.
This is culture reset and execution alignment.
Purpose
Retreats are structured to accomplish three outcomes:
Realign around strategy and priorities
Strengthen trust and accountability across teams
Convert vision into clear next actions
Every session is tied to operational goals, not abstract discussion.
Designed for Impact
Ideal for:
Executive teams needing strategic clarity
Departments experiencing misalignment or growth pressure
Multi-site teams requiring cohesion
Organizations navigating change or transition
Annual planning sessions
Culture reset moments
Each retreat is customized to the business reality of the organization.
What We Deliver
Strategic Clarity
Business priorities and success metrics
Role alignment and ownership
Elimination of noise and misalignment
Team Health and Trust
Honest conversation frameworks
Conflict navigation
Expectation reset
Accountability reinforcement
Format Options
Half-Day or Full-Day Retreat
Focused alignment session for departments or leadership teams.
Multi-Day Offsite
Deep strategic reset, planning, and culture work.
All-Staff Experience
High-energy alignment session designed to unite the entire organization around mission, standards, and execution.
Optional Keynote Experience
An optional keynote can anchor the retreat or stand alone at conferences and large gatherings.
Keynote themes include:
Lead by Serving℠
Eliminating Excuses in Leadership
Building Relationship Equity
Turning Managers into Performance Multipliers
Culture and Accountability Reset
Each keynote is customized to the audience and business context, ensuring the message reinforces organizational strategy rather than generic motivation.
What We Build
Sales Leadership Coaching installs the Lead by Serving™ framework specifically for revenue organizations where the pressure to hit numbers often erodes the coaching, culture, and talent retention that actually drive sustainable growth.
We work with sales leaders to build three core capabilities:
1. A consistent coaching cadence that multiplies rep performance. Sales managers learn to coach outcomes, not just activity. Every rep gets regular, structured development, not just pipeline reviews.
2. A talent-first culture that top performers choose to stay in. High-performing sellers leave managers, not companies. We install the leadership behaviors that make your best people want to stay and bring others with them.
3. Accountability systems that drive execution without burning out the team. Clear standards, clear expectations, and clear consequences applied consistently across every level of the sales organization.
Who This Is For:
CROs, VPs of Sales, and Senior Sales Directors leading 10 to 500 sellers.
Organizations facing turnover, morale issues, forecast misses, or stalled growth.
Companies ready to replace activity theater with a leadership system that moves revenue.
Outcomes We Track:
Higher win rates and average deal size.
Shorter sales cycle and faster time-to-ramp for new hires.
Reliable forecast accuracy and stronger manager-to-rep coaching cadence.
Reduced regrettable attrition and measurable improvement in team engagement.
Sales Leadership & Sales Training
Who BTH Consulting Works With
Our programs are designed for organizations that are serious about building leadership as a system not a one-time event.
We typically work with:
Companies with 25 to 5,000 employees across all industries
Executive teams, HR leaders, and operations directors
Organizations experiencing turnover, performance inconsistency, or rapid growth
Engagements range from single-session workshops to 12-month embedded leadership
programs. All engagements begin with a free strategy call to assess fit and scope.
Not sure which program is right for you? Schedule a call, and we'll help you decide.