Our Services
Lead By Serving
Servant Leadership Programs That Reduce Turnover and Raise Performance
Enterprise Installation (Lead by Serving™)
Outcome: Install the 5‑Level Lead by Serving™ system across the organization to cut voluntary turnover and raise engagement and on‑time delivery—without slowing operations.
Who it’s for: CHRO/COO/Division leaders rolling out a common leadership standard across sites, shifts, or fast‑growing teams.
Program Objectives:
Establish a single, behavior‑based leadership standard mapped to Levels 1–5 (Based on the Lead by Serving Model).
Embed manager rituals (1:1s, recognition, delegation, team huddles) that stick.
Create a leadership dashboard tying adoption to retention, engagement, and delivery.
Engagement Options:
Division Pilot (12–16 weeks): 80–250 managers in one region/plant/division; proves ROI and readies scale.
Enterprise Rollout (2–4 waves): multi‑site implementation with centralized governance and local champions.
What it Costs:
Scope‑based investment with options after Discovery (Pilot vs. Enterprise waves). Pricing and timelines finalized in a Request Proposal.
Outcome: Build executives who scale people and results through the Lead by Serving™ system—translating strategy into repeatable behaviors that lift retention, engagement, and delivery.
Who it’s for: CEOs, COOs, CHROs, GMs, VPs, and senior directors with multi‑team responsibility.
Objectives:
Install a leader operating system grounded in the Lead by Serving Model (Levels 1-5).
Improve team health and performance without adding meeting bloat.
Develop 1–2 ready successors and reduce over‑reliance on the executive.
Quantifiably move retention, engagement/ENPS, and on‑time delivery.
Structure & Cadence (12 months):
Bi‑weekly 1:1 sessions (45–60 min).
Monthly sponsor review (15–30 min) focused on outcomes and risks.
Quarterly business review with dashboards and next‑quarter plan.
Office hours / async coaching: targeted feedback on artifacts within 24–48h.
Executive Coaching (12 Months)
Outcome: Build executives who scale people and results through the Lead by Serving™ system—translating strategy into repeatable behaviors that lift retention, engagement, and delivery.
Who it’s for: CEOs, COOs, CHROs, GMs, VPs, and senior directors with multi‑team responsibility.
Objectives:
Install a leader operating system grounded in the Lead by Serving Model (Levels 1-5).
Improve team health and performance without adding meeting bloat.
Develop 1–2 ready successors and reduce over‑reliance on the executive.
Quantifiably move retention, engagement/ENPS, and on‑time delivery.
Structure & Cadence (12 months):
Bi‑weekly 1:1 sessions (45–60 min).
Monthly sponsor review (15–30 min) focused on outcomes and risks.
Quarterly business review with dashboards and next‑quarter plan.
Office hours / async coaching: targeted feedback on artifacts within 24–48h.
Executive Coaching (6 Months)
Outcome: Turn managers into talent magnets and performance multipliers using Lead by Serving™ installed as habits, not events.
Who it’s for: Frontline, supervisor, and mid‑level managers; ideal for multi‑site or shift‑based operations.
Program Design (cohort‑based):
Cohort size: 20–30 managers (1 coach per ~25).
Cadence: Monthly live session (120 min) + on‑the‑job fieldwork.
Manager’s‑Manager track: 30‑min monthly alignment to reinforce behaviors and remove blockers.
Artifacts: playbooks, scripts, checklists, and dashboards embedded in real meetings.
Measurement: adoption score per manager + team outcomes roll‑up by site/division.
Leadership Cohorts
New Leader Accelerator (6 weeks)
Goal: Ramp first‑time managers fast; confidence, clarity, and core habits in place by Week 6.
Weekly Plan
Week 1 – Role & Standards: day‑one 1:1, 30‑60‑90 plan, expectations.
Week 2 – 1:1s & Priorities: agenda, follow‑ups, time blocking.
Week 3 – Feedback Basics: SBI + feed‑forward; recognition cadence.
Week 4 – Delegation: outcomes vs. tasks; decision rights; check‑backs.
Week 5 – Team Rituals: huddle, weekly priorities, retro, meeting architecture.
Week 6 – Integration & Readout: stakeholder feedback, next‑90 plan, sponsor review.
Team & All‑Staff Retreats
(with Optional Keynote)
Outcome: Align leadership behaviors, accountability, and execution, then rally the broader organization behind Lead by Serving™ or a specific theme (can be shared by the organization). Designed to be energizing and operationally sound to implement the next day!
Formats at a Glance
Team Retreats (Executive/Division/Plant): 1‑day or 2‑day facilitated offsite focused on decisions, behaviors, and execution.
All‑Staff / All‑Hands: Half‑day or full‑day event for 100–5,000 employees; includes optional Dustin Dale and breakout sessions.
Build a servant-led sales engine that delivers consistent, compounding revenue.
When sales teams miss targets, it’s rarely a product or pipeline problem; it’s a leadership problem. Beyond the Horizon Consulting helps executives and sales leaders install the operating system that drives performance: clear standards, repeatable coaching, and a service-first culture that top performers choose to stay in.
Rooted in the Lead by Serving™ 5-Level Leadership Model — explicitly adapted for revenue organizations.
Who This Is For:
CROs, VPs of Sales, and Senior Sales Directors leading 10–500 sellers.
Organizations facing turnover, morale issues, forecast misses, or stalled growth.
Companies are ready to replace activity theater with a leadership system that moves revenue.
Outcomes We Target (and track):
Higher win rates and average deal size.
Shorter sales cycle length and time-to-ramp for new hires.
Reliable forecast accuracy and pipeline hygiene.
Strong manager-to-rep coaching cadence that multiplies performance.
Reduced regrettable attrition and stronger bench strength.
Sales Leadership & Sales Training